Refund and Compensation Policies

At TravelNest, we prioritize your satisfaction and trust. Our Refund and Compensation Policies are designed to provide clarity and fairness for travelers and hosts. Learn how cancellations, changes, and other scenarios are managed to protect your booking experience and maintain a smooth marketplace operation.

Cancelling Your Reservation

Travelers can cancel reservations directly via their TravelNest account. Cancellation terms vary per listing but usually involve: 1. Navigating to bookings, 2. Selecting the reservation, 3. Choosing cancel, 4. Reviewing refund eligibility based on the host's policy, and 5. Confirming cancellation to receive any applicable refund.

Changing Your Reservation Date or Time

To modify your reservation date or time, contact your host through TravelNest’s messaging. Request the change and confirm availability. Once the host approves, update your booking in your account. Additional charges or refunds may apply depending on rate differences and policies.

Host Cancellations and Compensation

If a host cancels, TravelNest will notify you immediately and assist in finding alternative accommodations. You will receive a full refund for the canceled booking. TravelNest may also offer additional compensation depending on the situation to ensure your travel plans are minimally disrupted.

Refund Processing Timeframes

Refunds are processed promptly once confirmed. Typically, refunds appear on your original payment method within 5-10 business days. TravelNest strives to resolve compensation claims quickly, keeping you informed every step of the way for a seamless experience.

Conclusion

TravelNest’s refund and compensation policies are crafted to uphold fairness and trust in our marketplace. Whether canceling, changing dates, or dealing with host cancellations, we ensure your rights and satisfaction come first, so your travel experiences remain enjoyable and stress-free.